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How do I use the app?

The ATHLIV app is designed to deliver you a workout suitable to the equipment you are using. In the app:

  • go to Workout
  • select the workout
  • select the equipment you’re using today (there could be a couple of options)
  • then you’ll see the equipment you need for today’s workout listed
  • then hit “start workout”

What if I have a problem with the app?

We do our best to ensure your app experience always runs smoothly. Before contacting us, we suggest you try the following to trouble shoot if you have an issue.

  1. Check your connectivity (wifi or 4G)
  2. Logout and log back into the app
  3. Re-install the app

If you are still having issues, please contact us.

Can I connect my smartwatch?

Yes. Connect your Apple Health/Apple Watch, Fitbit or Garmin device in the app. Simply go to Menu > Smartwatch integration and follow the prompts.

Next time you start an ATHLIV workout also start a workout on your watch. It really doesn’t matter what type of workout you choose on your watch. At the end of the ATHLIV workout you need to stop the workout on your watch.

Once your watch has synced (Apple Watch does this automatically, Fitbit and Garmin have to be manually synced with their companion apps) your heart rate and calorie data will be displayed against your workout under the Performance tab in the ATHLIV app. Select the workout to see the additional data.

Q. What smartwatches does ATHLIV support?
A. We support integration with Apple Watch, Fitbit and Garmin. If you have a device you would like to see us support please get in touch.

Q. I can’t see the data from my watch?
A. Make sure you start and finish a workout on your watch when you do your ATHLIV workout. Please also make sure that the workout on your watch has synced back to your device provider by viewing it in the companion app from your device provider. If you continue to experience issues, on the Menu tab in the ATHLIV App, go to Smartwatch Integration and disconnect your device before reconnecting it.

Q. I’ve got a new phone. What do I need to update?
A. Once you have set up your new phone and linked your watch and its companion app, open the ATHLIV app and go to the Menu tab and Smartwatch Integration. Then choose your device manufacturer to check the integration status.

What are Streaks?

To help you move more and live better we created “workout streaks” to keep you motivated. Streaks represent the consecutive number of days you have done a workout. You can keep track of your best streak and compete with your squad!

Why do I have to select my equipment?

The ATHLIV app is specifically designed to deliver you a workout based on the equipment you have access to. You will be prompted to select the equipment you have, and the appropriate workout will be displayed. If you don’t have equipment, we have purpose built kits available for purchase. Check out the website to learn more.

What is my ATHLIV squad?

In the app you are able to invite friends and family to join your squad! You can see their workout history and they can see yours. There is a leaderboard so you can keep each other motivated.