I received the wrong items, what should I do?
Our team take all the care when packing meals, but sometimes people make mistakes. If you receive the wrong meal call us on +61 478 926 959 or via email at firstname.lastname@example.org.
How do I heat my meals?
You can heat your meals in the microwave – pop them in for approximately 2-3 minutes and relax with a cuppa while you wait.
Before microwaving ensure you remove the lid first. Then lift a corner of the protective film seal and remove any added sauces or lemon / lime pieces and to allow air to escape while heating.
How should I store my meals?
Fast Fuel meals should be transferred to a refrigerator immediately after delivery / collection. Some meals are freezer friendly also.
What are the weekly cut off times and delivery days?
Unlike other meal options around, we’re all about providing you with fresh (not frozen) food that’s loaded with nutrients. To take advantage of our killer meal plans:
Place your order by 3pm Sunday to receive your delivery the following Tuesday.
MELBOURNE & SURROUNDS, BRISBANE, SUNSHINE & GOLD COAST
Place your order by 3pm Sunday to receive your order Wednesday the following week.
How are the meals packaged?
Fast Fuel takes great care in ensuring every meal you receive is fresh, tasty and treated in respect to all Food Safety regulations.
When you receive your meals they will be:
- Film sealed using state-of-the-art technology.
- Well refrigerated inside a sealed packing box with frozen gel packs to maintain ideal food temperature.
- Transported to you inside a refrigerated van and/or truck
Do you have a minimum order?
Yes – our minimum order amount is $50 prior to any discount being applied.
How do meal plans work?
Our online ordering system is super simple – we’re all about saving time so you can focus on more important things!
Browse our menu range and add items to your cart as you go. When you’re ready to check out go to Cart, select when and where you’d like your meals to go, pop in your payment details and you’re ready to go!
How long do the meals last?
At Fast Fuel we use MAP film sealing technology which enables us to preserve your food and keep it fresher for longer without the use of preservatives, chemicals or other nasty additives.
Our meals are made fresh to order and stay fresh for 9 days. Every dish is marked with a use by date, to help you better pick what meal to eat first! But as a general rule, eat your turkey first! It stays fresh for 3 days.
If you would like to keep your meals for longer you can freeze them – in fact, we even have a helpful “freezer friendly” filter on our collection pages! However, when it comes to food we believe fresh is best and encourage you to avoid freezing your meals where possible.